On Helpdesk

Today I am on help desk. It is a little weird. I have not been on front line phone support for many many years. For the last 5 years I've been the Senior Network Engineer 6 years ago I was Network Engineer8 years ago I was Junior Engineer10 years ago I was a helpdesk tech for an ISPSo when I got the e-mail that most of the helpdesk would be out this week, I cried. But just a little, so I could